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Emergency Relief
Emergency Relief
The Emergency Relief program provides short-term financial assistance to individuals and families in immediate financial crisis. It can be one-off assistance, or it may involve a referral to the Financial Wellbeing and Capability program to identify and assist with underlying concerns.
How we help
We can assist clients in immediate financial crisis with:
- Referrals to relevant services
- Food vouchers
- Utility bills
- Assistance with budgeting
What is the referral process?
Individuals, family members or friends, and external agencies can make referrals.
Funded by
Australian Government Department of Social Services
Locations Offered
Darwin
Katherine
Palmerston
Tennant Creek
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Financial Wellbeing and Capability
Financial Wellbeing and Capability
The Financial Wellbeing and Capability (FWC) program is designed to help you manage your finances. We help clients develop financial literacy and capability skills. The program can help vulnerable families become financially independent.
Who we help
Everyone can access the service however people on Income Management are prioritised.
They are entirely confidential as well as judgement free
How we help
Financial counselling: Our financial counsellors will provide you with an assessment of your situation. This helps them offer advice on how to handle debt related issues. They work with you to help you achieve your goals and make better financial decisions. This includes education about your rights and obligations to creditors.
Financial capability: Case Managers will partner with you to achieve financial literacy. They help you to understand your income, bank accounts and budgets. They look at each situation as a whole and help you to access other appropriate services.
Emergency relief: This service helps people with emergency relief in times of financial crisis. Accessing emergency relief is an entry point into the FWC program.
What is the referral process?
People can refer themselves to this program. Contact us to find out more information or make an appointment.
Is there a cost?
This is a free service.
Funded by
Australian Government Department of Social Services
Locations Offered
Darwin
Katherine
Tennant Creek
Tiwi Islands
Wadeye (Port Keats)
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Children and parenting
Get practical parenting advice, family support and build healthy relationships with your children
Counselling and separation services
We are here to listen to you and help you through life when times get tough
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We can help to either establish or maintain a tenancy and strengthen social and community integration.