Thank you for visiting the CatholicCare NT website. Perhaps you are a new visitor or an old friend, either way – we are interested in what you think about our website and our services in general. Whether you have a compliment or a complaint – we really do value your feedback. What you think about us is very important and helps us to shape our services to be able to respond to your needs.
You have the right to make an official complaint to us at any time and can do this by using our online feedback form or download the Complaint Form and return it to feedback@catholiccarent.org.au
Complaint Forms are also available from CatholicCare NT offices and can be posted to us. You can talk to a staff member in person or by phone. For more information see our Making a Complaint – Information Sheet.
If you do not want to contact CatholicCare NT directly, you can contact one of the following organisations:
For general complaints:
Health and Community Services Complaints Commission Phone: 1800 004 474 or 08 8999 1969 Email: hcscc@nt.gov.au Website: www.hcscc.nt.gov.au
The Office of the Australian Information Commissioner Phone: 1300 363 992 Email: enquiries@oaic.gov.au
For complaints related to children:
Office of the Children’s Commissioner NT Phone: 1800 259 256 or 08 8999 6076 Email: occ@nt.gov.au
