The Financial Wellbeing and Capability (FWC) program is designed to help you manage your finances. We help clients develop financial literacy and capability skills. The program can help vulnerable families become financially independent.
Who we help
Everyone can access the service however people on Income Management are prioritised.
They are entirely confidential as well as judgement free
How we help
Financial counselling: Our financial counsellors will provide you with an assessment of your situation. This helps them offer advice on how to handle debt related issues. They work with you to help you achieve your goals and make better financial decisions. This includes education about your rights and obligations to creditors.
Financial capability: Case Managers will partner with you to achieve financial literacy. They help you to understand your income, bank accounts and budgets. They look at each situation as a whole and help you to access other appropriate services.
Emergency relief: This service helps people with emergency relief in times of financial crisis. Accessing emergency relief is an entry point into the FWC program.
What is the referral process?
People can refer themselves to this program. Contact us to find out more information or make an appointment.
Is there a cost?
This is a free service.
Australian Government Department of Social Services